What word is represented by the abbreviation: drm

________, a form of observational research, involves sending observers to watch and interact with consumers in their natural environments

A) Group interviewing B) Ethnographic research C) Survey research D) Experimental research E) Causal research

Which of the following provides the best definition for unicode?

A) A 255 character set common to all computers B) An expanded character set that includes non Latin characters C) A character set that uses one byte per character D) None of the above