A successful CRM program is expected to help a company achieve all of the following EXCEPT ________
A) provide higher levels of customer service
B) develop deeper customer relationships
C) create offers tailored to meet specific customer requirements
D) understand the competition better
E) pin-point high-value customers and cross-sell products
D
Business
You might also like to view...
As an HR manager in charge of staffing for a restaurant chain, John is most likely NOT responsible for ________
A) training B) job analysis C) recruitment D) selection
Business
The VBScript control structures behave ________ to their JavaScript counterparts and the VBScript control structure syntax is ________ the JavaScript syntax
a) identically, the same as b) differently than, the same as c) identically, different than d) differently, different than
Business