Discuss five types of body language and how it can help the medical assistant in communication
What will be an ideal response?
Eye contact can convey interest and active listening; folded arms can mean the person has made up his or hermind and is no longer listening; clenching the jaw or fists can represent anger; looking down may be a sign of shame; and smiling and nodding can mean the person understands and agrees with what you are saying.
Health Professions