As a business practice, broadening involves ________
A) acquiring or merging with firms in the same or complementary industries to gain economies of scale and scope
B) factoring the interests of customers, employees, shareholders, and other stakeholders into the activities of the enterprise
C) buying more goods and services from outside domestic or foreign vendors
D) appointing teams to manage customer-value-building processes and break down walls between departments
E) becoming more accountable by measuring, analyzing, and documenting the effects of marketing actions
B
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A customer enters a business and joins the one line that snakes back and forth through the lobby in order to receive service
The initial part of the service is performed by one customer service representative, after which the customer enters a second, shorter line to complete the service before leaving the establishment. Which description of this waiting line system is appropriate? A) single channel, single phase B) single channel, multiple phase C) multiple channel, single phase D) multiple channel, multiple phase
A(n) _________ may be granted to anyone who invents or discovers any new and useful process, machine, article of manufacture, or composition of matter, or any new and useful improvement thereof
What will be an ideal response?