Title VII of the Civil Rights Act of 1964 prohibits job discrimination against majority group individuals, such as white males
Indicate whether the statement is true or false
T
Business
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Which of the following is a method for measuring service quality?
A) SWOT analysis B) a market audit C) break-even analysis D) the critical incident technique E) market fulfillment
Business
The two most common forms of representative participation are ________ and board representatives
A) quality circles B) work councils C) employee unions D) task teams E) cross-functional teams
Business