Sicily's teacher suggests that she use the word "spotted bluegill" rather than "fish" in her speech. Which principle of effective verbal delivery is Sicily's teacher pointing out?

Defining both content and relationship issues is one way of

A) rejecting a solution. B) avoiding. C) defining the conflict. D) steamrolling.

According to your textbook, the following statement is an example of a transition: "So much for the present; now let's turn our attention to the future."

Answer the following statement true (T) or false (F)