"Neglect" is an active and constructive response to dissatisfaction

Indicate whether the statement is true or false

FALSE
Explanation: The neglect response to dissatisfaction passively allows conditions to worsen.

Business

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The posts from social media such as blogs or Facebook "fan" pages give an informative account of consumer perception and preference with regard to the problem at hand

Indicate whether the statement is true or false

Business

A(n) ________ appeal is a creative strategy that elaborates on a nonproduct-related benefit or image

A) logical B) transformational C) reasonable D) informational E) rational

Business