A sales manager who wants to provide a market/industry orientation to new sales recruits would give information on all of the following except:

a. size (i.e., buying amounts) of present customers.
b. location of present customers.
c. buying patterns.
d. Management of accounts for long-term profitability.
e. All of the above would be provided in a market/industry orientation.

Ans: e. All of the above would be provided in a market/industry orientation.