When we experience an emotional response parallel to another person’s actual or anticipated display of emotion, it is termed as _____.

a. mnemonic device
b. content paraphrase
c. feedback cue
d. feelings paraphrase

d. feelings paraphrase
Paraphrases may focus on content, on feelings, or on both. A feelings paraphrase focuses on the emotions attached to a message.

Communication & Mass Media

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The portion of a person's cultural background that relates to a national or religious heritage is known as

a. cultural identity. b. ethnicity. c. race. d. an audience analysis.

Communication & Mass Media

Management theorist Peter Drucker is associated with this popular approach to management

a. total quality management b. bureaucratic management c. management by objectives d. situational leadership e. Theory Z management

Communication & Mass Media