All of the following are mandatory health insurance policy provisions EXCEPT

An associate broker may provide management services for a friend as long as the employing broker agrees and sets up any required trust accounts.

a. true b. false

In the 1990s, Philips Electronics developed a new consumer electronics product called the Digital Compact Cassette (DCC) player

DCC allowed users to record and playback in a new digital format; DCC was also designed to play the older, analog cassette tapes that many people own. This latter feature reflects which of the following characteristics of innovations? A) relative advantage B) communicability C) compatibility D) complexity E) divisibility