The Net Promoter Score is calculated by subtracting ________ from ________
A) promoters; detractors
B) detractors; promoters
C) detractors; passively satisfied customers
D) passively satisfied customers; detractors
E) passively satisfied customers; promoters
B
Business
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A statistical survey of human mortality and morbidity in a sample population is called a(n) _____ study.
a) demographic b) epidemiological c) cosmology d) community
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Which of the following modes of entry is a company most likely to use if it would "just like to get its feet wet" in the international marketing arena?
A. Exporting B. Joint venture C. Licensing D. Franchising E. Direct selling
Business