You notice in your company people are habitual in their behavior. They appear to be narrow minded, and there is little innovation in their ideas. What are you most likely experiencing?
A) Experiencing the outcomes of empowerment
B) Experiencing the outcomes of delegation
C) Experiencing attributes that emerge in both managers and employees during times of change and uncertainty
D) Experiencing uncommon behavior for changing times
Answer: C
Explanation: A) Incorrect. Empowered employees are able to break unproductive habits, think broadly, and generate innovative ideas.
B) Incorrect. This is symptomatic of typical responses to uncertainty or change. Delegation actually increases empowerment and gives rise to innovative, creative, and broad-minded employees.
C) Correct. Under change and uncertainty, people tend to revert to prior habits and become more conservative when they experience uncertainty in the work environment.
D) Incorrect. The threat-rigidity response is that people tend to revert to prior habits and become more conservative when they experience uncertainty in the work environment.
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