Brian told Pete that he could not recall the date of the upcoming exam. Brian is not using one of the last parts of the listening process, which is called _____.

When Jimmy conveys his appreciation for receiving an outstanding student award at his graduation ceremony and thanks his family, friends, and tutors for helping him achieve the award, he is offering a commencement address

Indicate whether the statement is true or false

What is one way to become a better informational listener?

A. be a skeptic B. acknowledge feelings C. understand probability D. listen for substance more than style