When welcoming a patient, customize your remarks by including the patient's ____________________

Haemophilus influenzae is common in

A) infants B) toddlers C) teenagers D) elderly individuals

In this morning's monthly financial status meeting, the office manager asked Cheryl for an analysis of how much revenue is generated by each of several procedures that are commonly performed in the medical office. To accomplish this in the most accurate and efficient manner, Cheryl should ____. 

A. survey the patients who had the procedures B. ask the physicians who performed the procedures C. use the EHR software's report generator D. keep a checklist at the medical assistant's desk E. search through patient files individually