In order to understand what a person means and feels, listen with

Creating a sense of discomfort by pointing out inconsistencies, then offering a way to reduce

that discomfort, is a persuasive strategy called ________. A) values erosion B) motivating with positive appeals C) cognitive dissonance D) inductive reasoning

The positive tactic of ___________ refers to your willingness to argue for a point of view, and your tendency to speak your mind on significant issues

Fill in the blank(s) with correct word.