For informative speeches that demonstrate how to do something, the best approach is to use a chronological pattern that leads the audience through the process step by step

Distinguish between captive and voluntary participants. Provide an example of each and explain why it is important for a speaker to recognize whether his/her audience is captive or voluntary

What will be an ideal response?

Which upward communication tactic would Sheila be using with her boss by offering suggestions adamantly without being rude?

a. ingratiation b. rationality c. empowerment d. assertiveness