Your company had selected a new vendor to provide a CRM solution. The CIO wants to include a source code escrow clause in the contract. From what specific issue does this clause shield the company?
A. software flaws
B. the vendor going out of business
C. SLA disagreements
D. performance issues with the solution
B
Explanation: Source code escrow clauses protect the company from the vendor going out of business by holding the source code in escrow and providing it to the company in the event that occurs.
Computer Science & Information Technology
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