According to the text, which of the following is an appropriate topic for small talk?

a) highly controversial topics
b) topics that will arouse deep emotions
c) topics about different points of view
d) topics that stress similarities rather than differences

Answer: d

Communication & Mass Media

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How can speakers handle question-and-answer periods effectively? Discuss some common problems that may arise, and list at least three tips for these sessions

What will be an ideal response?

Communication & Mass Media