Which of the following is a "microskill" that managers should use in employee appraisal interviews?

A) Using only open questions
B) Paraphrasing employees' responses
C) Discussing personal matters with employees
D) Maintaining a distinct manager/subordinate atmosphere

Answer: B

Business

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If ending accounts receivable exceeds the beginning accounts receivable:

a. cash collections during the period exceed the amount of revenue earned. b. net income for the period is less than the amount of cash basis income. c. no cash was collected during the period. d. cash collections during the year are less than the amount of revenue earned.

Business

An ________ is important when a letter of transmittal is not included in a formal report

A) introduction to the report B) offer to provide additional information or assistance C) authorization of the report D) acknowledgment of help received while preparing the report E) executive summary

Business