Information about a message that is communicated through nonverbal and environmental

Beth and Carl have been married for several years. Carl has a habit of picking his nose

Initially, Beth tried to get him to change by giving him handkerchiefs and tissues. It didn't work. Now she simply asks that he not do it in public, which he seems to accept. Which strategy for escalating and maintaining relationships is Beth employing? A) monitoring perceptions B) expressing emotion C) being tolerant and being tactful D) listening actively and responding confirmingly

If a person had the power to influence people by making them uncomfortable, he or she has _____ power

a. legitimate b. referent c. expert d. coercive