When using the indirect approach to deliver negative news, what does the message open with?
A) Neutral buffer
B) Bad news
C) Reasons for the decision
D) Plan of action
E) Positive statement aimed at maintaining a good relationship
Answer: A
Explanation: A) The indirect approach opens with a buffer then builds up the reasons behind the bad news before presenting the bad news itself.
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All of the following are tasks performed by a moderator during a press conference, except:
a. opening the press conference with a welcome. b. indicating the purpose of the press conference. c. reading the statement. d. reminding everyone that there will (or will not) be an opportunity for questions afterwards. e. assisting with sound equipment.
Any right to or interest in the land interfering with its use or transfer is called an
a. Encumbrance. b. Encroachment. c. Easement. d. Appurtenance.