A lecturer has now zeroed in on the one idea that he wants his listeners to remember after his presentation. This means he has decided on his

Facial expressions and eye contact are the two primary components of facial delivery

Indicate whether the statement is true or false

One suggestion proposed by Lustig and Koester to help improve intercultural competence involves a willingness to

A) discard one's cultural categories. B) reflect on one's own personal preferences. C) admit that one's culture is imperfect. D) accept cultural customs even if a person believes them to be unethical.