Your philosophy of customer service reveals:
a. the accepted rules of the industry.
b. your ideas and beliefs as to what is important in the industry.
c. the ideas of your instructor or boss.
d. none of the above.
b
Business
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According to critics of consumerism, it makes people judge other people for their external possessions rather than their interior qualities.
a. true b. false
Business
In the early stages of the banking crisis in the 1980s, financial institutions were especially harmed by
A) declining interest rates from late 1979 until 1981. B) the severe recession in 1981-82. C) the disinflation from mid-1980 to early 1983. D) all of the above.
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