Harry feels that his life is directed by luck and other forces. He believes his efforts will not have much impact and
that he has no control over his own destiny. Harry has a ___ locus of control

Because top-management team members include the heads of the most important departments, top-management teams (TMTs) are frequently also ______ teams.

-cross-functional -cross-cultural -virtual -command

An excellent starting point in negotiations is to:

A) Deduce their intentions from your fears. B) Identify the person that is the source of the problem. C) Deduce their fears from your intentions. D) Put yourself in their shoes.