The negotiating strategy, focus on interests, not positions, calls for the negotiator to

A) quickly uncover the interests of the other side.
B) stick to his or her demands until the last.
C) find mutual interests with the other side.
D) strive to satisfy his or her overall interests.

Answer: D

Business

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Company call center executives provide procedural information to the clients who call up to know the specifications and operation of the product. These call center employees can be called ________

A) technical support people B) sales assistants C) telemarketers D) deliverer E) consultants

Business

Fred's company has recently sold its resin-producing plant to a local concern in India. As part of the sales price, his company agrees to accept as partial payment the production of the resin at an agreed upon price for six years

This is an example of what type of countertrade?

Business