Which service behavior is LEAST important in B2B selling?
A) returning customer phone calls promptly
B) communicating information concisely
C) showing a willingness to be helpful
D) speeding up the closing process
E) demonstrating professionalism
D
Business
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Ragu, a maker of spaghetti sauces, chose to launch some of its most successful flavors in the new pouch packaging format in order to take advantage of ________ to gain quick customer acceptance of the new format
A) perceptual mapping B) Gestalt psychology C) the halo effect D) selective exposure E) consumers' need for closure
Business
Laws must be static and unyielding in order to provide stability for a society
a. True b. False
Business