A man known as H. M. lost the ability to form new memories after an operation removed portions of his ____________

Now that Cindy has died, her family members and close friends must make short-term adjustments, including planning Cindy's funeral and dealing with their initial emotional reactions to Cindy's death

According to the text, these short-term adjustments are called: a. grief work b. grief erosion c. chronic grief d. end-of-life care

Which of the following would probably not be an important part of the opening of a first interview with a client?

a. establishing a comfortable rapport b. frame setting c. a discussion of fees d. the use of open-ended questions