Give an example of the difference between the content and relational levels of interpersonal communication, using dialogue to show your understanding. (Label the content messages and the relational messages in your answer.)
What will be an ideal response?
Answer: Answers will vary, but must show understanding of the content level as what the message is about, and the relational level as how the message is said.
Example:
Girlfriend: Oh, I hate my haircut!
Boyfriend: I think it looks good.
Girlfriend: What do you mean, "It looks good."
Boyfriend: I mean it looks good.
Girlfriend: So you hate it.
Boyfriend: I said it looks GOOD.
Girlfriend: I can tell you hate it.
Boyfriend: What are you talking about?! I SAID IT LOOKS GOOD!
Girlfriend: But you're looking at me with that "I hate it" look.
Boyfriend: Fine. Don't listen to a word I say.
In this dialogue Girlfriend doesn't accept Boyfriend's content level of the message "I think it looks good," but focuses on the nonverbal relational level (his facial expression). Boyfriend becomes frustrated that she doesn't accept his content level ("Don't listen to a word I say.")
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A marketing campaign is being created to promote the footwear company, FreeFoot,as the company plans its newstores. What components should the PR manager keep in mind while creating the campaign?
a. She should cover the eight essential elements of a good written plan. b. She should use Robert's rules of order. c. She should include a large portion of the budget for out-of-pocket expenses. d. She should mask the internal and external barriers to the success of the campaign.
The difference between a mediocre speech and a good speech is found
A) in the speaker's ability to monitor nonverbal behaviors. B) only in the quantity of a speaker's supporting materials. C) in the speaker's ability to eliminate speech anxiety. D) only in the quality of a speaker's supporting materials. E) in the speaker's ability to use supporting materials correctly.