Which types of stores are characterized by specialty goods for which customers need assistance and higher operating costs that are passed along to customers as higher prices?

The three primary steps involved in preparing a business message are

A) planning, writing, and completing. B) informing, persuading, and collaborating. C) defining the purpose, the main idea, and the topic. D) satisfying the audience's informational, motivational, and practical needs.

The measurement of the objectives for the Balanced Scorecard:

A) creates focus for the future. B) communicates an important message to all employees. C) focuses the entire organization on strategic implementation of company's outcomes. D) All of the above are correct.