Country-of-origin effects refer to the attitude anything produced by the home country is better than imported goods

The __________ perspective on the balanced scorecard approach focuses on the analysis of different types of customers, their level of satisfaction, and the processes used to deliver products and services to customers

Fill in the blank(s) with the appropriate word(s).

For a firm to maximize its profitability, it is necessary that it:

A. creates products similar to the products of its competitors. B. does not configure its internal operations to reduce costs. C. minimizes the value of the consumer surplus. D. picks a position on the efficiency frontier that is viable. E. strips all the value out of its product offering.