The systematic planning, analysis, and management of the small group process is most typical of what structured problem-solving strategy?

A. buzz group
B. single question form
C. ideal solution form
D. PERT
E. focus group

ANS: d

Communication & Mass Media

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What happened in the format war between HD-DVD and Blu-ray for high-definition home video?

a. The war is still going on; both formats are in current use. b. HD-DVD won the war, with support from key industry players. c. Blu-ray won the war, with support from key industry players. d. The FCC required the two formats to merge.

Communication & Mass Media

During a public speech, most feedback is 

A. delayed. B. rehearsed. C. nonverbal. D. explicit.

Communication & Mass Media