A speaker can anticipate her audience's expectations by gathering details specific to the speech situation including asking the following questions:

a. ? What do they know about your topic?
b. ? What do they think about you?
c. ? What is the history of the group?
d. ? What is the program surrounding your speech?
e. ? All of the above

e

Communication & Mass Media

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Image management is NOT a service routinely provided by public relations

Indicate whether this statement is true or false.

Communication & Mass Media

What is true of the consequences of your speech?

a. You will know what all the effects will be. b. You are legally responsible for the speech effects. c. Ethical standards demand that you think about the effect of your speech. d. Listeners have ethical obligations, but speakers do not.

Communication & Mass Media