Complete Table 13-1 by filling in each of the missing values (there are 18 total missing values)

Good captions are interpretive and ______________

a. complex b. informative c. abstract d. cryptic

High performance systems require leaders who will _____

a. see that excessive layers of structure within the organization are removed b. emphasize participation across functional barriers c. display energy for the task being worked on d. encourage communication across the organization e. all of the above