DHL is known for using a single transport mode to create its logistics solutions for its global customer base

Ergonomics is a branch of economics that deals with costs of scheduling workers

Indicate whether the statement is true or false

At the order fulfillment center of a major mail-order firm, customer orders, already packaged for shipment, arrive at the sorting machine to be sorted for loading onto the appropriate truck for the parcel's address

The arrival rate at the sorting machine is at the rate of 100 per hour following a Poisson distribution. The machine sorts at the constant rate of 150 per hour. a. What is the utilization rate of the system? b. What is the average number of packages waiting to be sorted? c. What is the average number of packages in the sorting system? d. How long must the average package wait until it gets sorted? e. What would Lq and Wq be if the service rate were exponential, not constant?