In present day, our understanding of gender varies across racial and ethnic groups within the Unites States

Indicate whether the statement is true or false

true

Communication & Mass Media

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When theorists state, "communication is rule-governed" they are referring to the idea that:

A. Communication occurs with expectations in mind, and that rules govern the expression of those expectations. B. Communication is comprised of both verbal and nonverbal messages. C. Communication does not have any set of particular regulations which direct its use. D. Communication is impossible in an organizational context.

Communication & Mass Media

Kwan gave several suggestions to his supervisor as to how to improve telephone customer service. Kwan’s communication can be described as ___________

a. lateral b. upward c. grapevine d. downward

Communication & Mass Media