If the firm uses a customized approach to each market, its operations management should be globally integrated

Which of the following practices should be avoided when reproducing the questionnaire?

A) If the printed questionnaire runs to several pages, it should take the form of a booklet. B) Sideways formatting and splitting should be done to conserve space. C) Directions or instructions should be placed as close to the questions as possible. D) Surveys directed at different respondent groups can be reproduced on different colored paper.

Under the ________, it is illegal to discuss prices with a competitor

A) Sherman Antitrust Act B) Clayton Act C) Robinson-Patman Act D) Wheeler-Lea Act E) Federal Trade Commission Act