Fire fighters visit a commercial/industrial property to become familiar with a building and anticipate fire behavior during a(n) __________.

Your patient has been involved in a motor vehicle collision. He has a contusion on his forehead, is confused, and is bleeding from his nose. His heart rate is 90 beats per minute, blood pressure is 80/58 mmHg, respirations are 20 breaths per minute, and his skin is cool and clammy. Which of the following sets of injuries should you suspect?

A) Head injury and spine injury B) Head injury, spine injury, and internal bleeding C) Head injury and internal bleeding D) Head injury

What is the degree to which a goal has been achieved and the quality of the output measurement as compared to a standard?

A) Effectiveness B) Productivity C) Efficiency D) Performance management