The Delphi method involves a group of workers whose task it is to investigate and make recommendations for improving the quality of some organizational function

In order to listen mindfully, one should do all of the following EXCEPT

a. be willing to place one's agenda lower on the priority list than the speaker. b. show interests in information outside of the conversation. c. have the desire to get the whole message. d. eliminate noisy barriers to listening.

______ leaders are those skilled at understanding both themselves and others.

A. Authoritative B. Transformational C. Transitional D. Linear