Peter Drucker popularized the management by objectives (MBO) system, an approach to planning based on objectives

TDZ Manufacturing wants to change its distribution system from an indirect channel to a direct channel system. Which of the following should the company use to achieve this?

A) cash-and-carry wholesalers B) retailers C) full-function wholesalers D) traveling sales representatives E) dealers

Jerome, a manager at an electronics company, needs to gather job analysis information from a large number of employees who perform similar work. Which of the following would be most appropriate for Jerome?

A) observing all employees B) interviewing the HR manager C) holding a group interview with a supervisor D) conducting telephone surveys of all employees