Dispatching rules are typically judged by four effectiveness criteria: average completion time, utilization, average number of jobs in the system, and average job lateness

In a single-party listing, which of the following provisions or contingencies does NOT apply?

a. mediation b. commission c. holdover d. financing

Each comparative system performance appraisal practice leads to a natural distribution of performance ratings rather than a predetermined distribution

Indicate whether this statement is true or false.