The owner of an amusement park has decided to open a second entry booth and hire another employee to service customers entering the park. Customers arrive at the rate of 20 per hour and will wait in a single line until one of the two employees is available to provide service. The average service time of both employees is 2 minutes to provide service. The arrival rate follows Poisson distribution, and the service time follows a negative exponential distribution. Determine the average number of customers waiting in the system.

In terms of selecting an advertising agency, company leaders at Atco Electronics do not have a clear idea of what they want to accomplish and therefore disagree as to what type of agency should be hired

This situation occurred because the company failed to: A) develop selection criteria to be used in the ad selection process B) set goals before starting their search for an agency C) solicit client references before discussing what type of agency they want D) ask for a creative pitch

Cost reduction pressures tend to be particularly intense in industries that:

A. create products that serve universal needs. B. create customized products. C. are not involved in international business. D. produce products that have inelastic demand. E. serve different customers with different needs.