According to the Keown book, an emergency fund consists of liquid assets that are sufficient to cover ________ of expenditures

CRM tools allow companies such as Credit Suisse, AT&T, Hewlett-Packard and others to determine:

A) warranty of products sold to consumers. B) amount paid by consumers in different countries. C) which customers are most valuable. D) the use of credit cards for payment. E) the use of laptop computers by customers.

___Organizational design refers to the way the work is divided and organized

Indicate whether the statement is true or false