Depending on how an organization wants to use social media, it can be a user, a provider, or both

The purpose of a training program for salespeople is to teach them about all of the following EXCEPT ________

A) customers' buying habits B) customers' buying motives C) competitor strategies D) industry history E) company goals

Which of the following is the LEAST relevant characteristic that a salesperson should consider when qualifying a prospect?

A) financial ability B) longevity in the market C) credit history D) volume of business E) likely level of loyalty