After Gutenberg's introduction of the printing press to 1450s Europe, the technology spread slowly but steadily throughout the continent.

When one focuses more on the content of the message than on the person delivering it and want to do something with the message, they are reflecting the ________ listening style

a. action-oriented b. content-oriented c. people-oriented d. time-oriented

Sandy heads the creative team at an advertising agency. One client wants to quickly launch an advertisement to counter a competitor's advertisement, so Sandy tells the team they will need to workseveral late nights and a few Saturdays

One of her team memberssighs loudly, crosses her arms, and rolls her eyes. Which type of response is the team member displaying? a. Nonverbal b. Verbal c. Transactional d. Relational