Informal techniques for gathering insights and focusing your research efforts do NOT include
A) listening to the community.
B) asking the audience for input.
C) distributing questionnaires and surveys.
D) reviewing reports and other company documents.
C
Explanation: C) The following informal techniques can help you gather insights and guide your research efforts: consider the audience's perspective; listen to the community; talk with supervisors, colleagues, or customers; and ask your audience for input.
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Which of the following is concerned with very short-term detailed planning of the flow of orders
through manufacturing? A) production activity control B) MRP C) master production scheduling D) sales and operations planning
Which of the following steps in Kotter's eight-step plan for implementing change represents the refreezing stage in Lewin's three-step model?
A) Plan for, create, and reward short-term "wins" that move the organization toward the new vision. B) Consolidate improvements, reassess changes, and make necessary adjustments in the new programs. C) Create a new vision to direct the change and strategies for achieving the vision. D) Empower others to act on the vision by removing barriers to change and encouraging risk taking and creative problem solving. E) Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.