If we are tracking quality of performance for a class of students, we should plot the individual grades on an x-bar chart, and the pass/fail result on a p-chart

A manager is comparing the total maintenance (preventive plus breakdown) cost curves for two scenarios. The graphs have maintenance commitment on the x-axis and costs on the y-axis

Scenario A includes the direct breakdown maintenance costs, while Scenario B includes the "full" (direct and indirect) breakdown maintenance costs. Which of the following should the manager notice when going from Scenario A to Scenario B? A) Total cost is decreased. B) Optimal point is moved to the left. C) Optimal point is moved to the right. D) Preventative maintenance cost slope is increased. E) None of the above

When considering a person's reputation in negotiation, which of the following is most true?

A) Reputations don't have much effect on how others deal with them in a negotiation. B) One's reputation is only important to consider if one is a leader or CEO. C) Reputations can be easily and rapidly changed. D) Reputations are formed quickly as a result of firsthand, as well as secondhand, experiences.