Your best friend criticized you when you needed her support. You value the friendship, so use the REACH technique to attempt to forgive the person and her hurtful criticism

What will be an ideal response?

REACH stands for: Recall the hurt in an objective manner, empathize, give an
altruistic gift, commit yourself to forgive, and hold onto forgiveness.

Communication & Mass Media

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One of the major causes of groupthink is pressure for members to conform

A. True B. False

Communication & Mass Media

According to the ___________ theory, an event occurs, you respond physiologically, you interpret this arousal, and you experience the emotion

a. James-Lange b. emotional contagion c. cognitive labeling d. emotional expression

Communication & Mass Media