An office professional's mistakes could easily cost an organization goodwill, time, and money

Which one of the following questions is NOT addressed by the person analysis?

A. Which instructional techniques are most appropriate for training employees? B. Do performance deficiencies result from a lack of knowledge, skill, or ability? C. Who needs training? D. Are employees ready for training?

An owner tells you that agent Jones told her she could get far more for her home than your CMA indicates. What is the best response?

A. Many unethical agents will promise the moon to get listings and then fail to perform. B. I am willing to take the listing at that price, but if we don't attract buyers we will reevaluate the price. C. I don't believe it. No agent who knows the market with set a price that high. D. I think my comparative market analysis covers all recent comparables and clearly shows the market value may I please look at the comparative marketing analysis that agent Jones prepared for you?