Diane Marshall is an office manager. Her awareness of her own and others' emotions is almost nil. She's moody and unable to generate much enthusiasm or interest in her employees. She doesn't understand why employees get upset with her
She often overreacts to problems and chooses the most ineffectual responses to emotional situations. Diane has ________.
A) high self-serving bias
B) low emotional dissonance
C) low confirmation bias
D) high cognitive dissonance
E) low emotional intelligence
E
Explanation: E) Emotional intelligence or (EI) is a commonly accepted term based on three factors: a person's ability to (1 ) be self-aware (to recognize her own emotions when she experiences them), (2 ) detect emotions in others, and (3 ) manage emotional cues and information.
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Due to developments such as a rapid rise in the level of uncertainty in many areas of international business, many firms have moved toward more structured strategic planning formats and longer planning documents.
a. true b. false
Gizmo's chief operating officer urges caution in the expansion of the company into other countries, stating that conditions in some countries make doing business overseas inherently riskier than in the United States
Which of the following, if true, most weakens his argument? A) Marketing strategies that are successful in the United States are not always successful overseas. B) Cultures may vary widely across countries. C) Gizmo's products are those that are used widely around the world. D) Some other countries have existing companies that would compete directly with Gizmo. E) Political and economic instability that may not be present in the United States may arise in other countries.