Which of the following is NOT true regarding good customer service?

It supports the customer's decisions
It demonstrates compassion toward the customer
It develops a personal relationship with the customer
It preserves customer confidentiality

It develops a personal relationship with the customer

Rationale: Good customer service does not include developing a personal relationship with the customer, but rather a friendly professional relationship. It also supports customer decisions, demonstrates compassion, and preserves confidentiality.

Health Professions

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5/6 – 1/3 = ________

A) 4/3 B) 4/6 C) 1/2 D) 4/9

Health Professions

Which of the following procedures describes the lengthening of mandibular bone height for placement of implants?

A) Sinus augmentation B) Socket preservation C) Distraction osteogenesis D) Guided tissue regeneration

Health Professions